Job brief

We are looking for a competent Japanese to English Document Translator to provide fast and useful documents. You will answer queries on basic technical issues and offer advice to solve them.

An excellent Japanese to English Document Translator must have good technical knowledge and be able to communicate effectively to explain what method to use for translate

The goal is to create value for clients that will help preserve the company’s reputation and business.


  • Perform remote troubleshooting through diagnostic techniques and pertinent questions
  • Determine the best solution based on the issue and details provided by customers
  • Direct unresolved issues to the next level of support personnel
  • Provide accurate information on Documents translate process
  • Record events and problems and their resolution in logs
  • Follow-up and update status daily
  • Identify and suggest possible improvements on procedures


  • Proven experience as a  Japanese to English Document Translator
  • Tech savvy with working knowledge of office automation products, databases and remote control
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and resolve basic technical issues
  • Proficiency in English
  • Excellent communication skills
  • Customer-oriented and cool-tempered
  • BSc/BA in IT, Computer Science or relevant field

Job Category: Document Translator Translator
Job Type: Freelance Full Time
Job Location: Remote

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Allowed Type(s): .pdf, .doc, .docx